Programme Structure

1. Advanced Team Leadership & Performance Management

Develop practical approaches to managing teams, setting expectations, and driving consistent performance.

2. Operational Excellence & Process Improvement

Learn how to analyse workflows, identify inefficiencies, and implement improvements to enhance productivity.

3. Data-Driven Operations & KPI Management

Build capability in defining KPIs, monitoring performance, and using data to drive decision-making.

4. Problem Solving & Continuous Improvement

Apply structured problem-solving techniques to address operational challenges and drive sustainable improvements.

5. Accountability, Execution & Driving Results

Strengthen execution discipline and ensure consistent delivery of results through accountability.

6. Operational Improvement Project (Capstone)

Apply learning to a real operational challenge, delivering practical, measurable improvements aligned with business priorities.

Delivery Approach

The programme is delivered as a highly practical, interactive learning experience, combining:

• Real operational scenarios

• Practical exercises and simulations

• Proven frameworks and tools

• Immediate application within participants’ roles

This ensures participants leave with tools they can implement directly, not just theoretical understanding.

📅 Date: 7 June 2026

⏰Times: 5 PM UK time - 7 PM KSA time - 7 PM Egypt time

Interactive live sessions on Zoom (Days: Sundays and Wednesdays)

25 hours Course - 5 weeks - 2 Live Sessions Per Week on Zoom

• 80% practical and 20% theoretical

• 25 hours total (5 weeks)

• Two Interactive live sessions on Zoom per week each session is 2.5 hours

• Personalized review and enhancement of YOUR project

• Access to AI tools and templates

This programme is designed for professionals involved in managing operations and team performance, including:

• Section heads and supervisors

• Team leaders and line managers

• Senior specialists responsible for operational delivery

• Professionals managing KPIs and day-to-day performance

It is particularly suited for those looking to improve efficiency, strengthen team performance, and drive consistent operational results.

Upon completion, participants will be able to:

• Improve operational efficiency and workflow effectiveness

• Strengthen KPI ownership and performance management

• Translate targets into clear, actionable plans

• Enhance team performance and accountability

• Identify inefficiencies and implement practical improvements

• Drive consistent execution and sustainable results

The outcome is clear: stronger operational performance and measurable efficiency gains.

Learning Outcomes

By the end of the programme, participants will be able to:

• Apply structured approaches to managing team performance

• Analyse and improve operational processes and workflows

• Define and use KPIs to monitor and drive performance

• Identify root causes of operational issues and implement solutions

• Align daily activities with organisational objectives

• Strengthen accountability and execution discipline across teams

You can secure your seat by completing your payment via Google Pay, Apple Pay, Bank transfer, or credit/debit card.