At iTalint (TALINT LTD), we value your time and investment in professional development and hiring. To maintain fairness and ensure service quality, the following cancellation and refund terms apply:

1. Booking Cancellations by Clients

• Cancellations must be made at least ten business days before the scheduled session or delivery of services to be eligible for a full refund or rescheduling without penalty.

• Cancellations made five business days before the scheduled session or delivery of services are eligible for 50% refund.

• Cancellations made three business days before the scheduled session or delivery of services may not be eligible for a refund.

• No-shows (failing to attend a booked session or service without notice) are non-refundable.

2. Rescheduling Requests

• Rescheduling is permitted once per booking if requested at least 24 hours in advance, subject to availability.

• Short-notice rescheduling (less than 24 hours) may not be guaranteed and may incur a fee.

3. Refunds Due to Service Cancellation by TALINT LTD

• In the rare event that TALINT LTD must cancel services or reschedule a session, you will be offered:
  a) An alternative session at no extra cost, or
  b) A full refund of the affected service

4. Non-Refundable Cases

Refunds will not be issued in the following cases:

• Partial attendance or early departure from a session.

• Client dissatisfaction based on subjective expectations when service was delivered as described.

5. How to Request a Refund

To request a cancellation or refund, please email ask@italint.co.uk with:

• Your full name

• Booking details (date, service type)

• Reason for the request

All refund requests will be reviewed within 3-5 business days, and approved refunds will be processed within 5 to 7 business days.

6. Contact

For further assistance regarding cancellations, rescheduling, or refunds, please contact us:

TALINT LTD
📧 Email: ask@italint.co.uk
📞 Phone: +44 7446 230101